Returns & Exchanges
At TITUS, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy on all eligible retail items. If your order isn't perfect, simply follow our streamlined process to receive a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached and include the printed return authorization slip inside the box.
- 3.Ship the Items
Affix the prepaid shipping label provided by our portal to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, your refund will be processed back to your original payment method within 5 to 7 business days.